Privacy Policy

FirstClass Group Tickets is committed to protecting your personal information and keeping you informed on how it is used. The following Privacy Policy applies solely to transactions and data conducted and gathered on the web site (hereinafter referred to as the “Site”) and provided to FirstClass Group Tickets employees. Our Privacy Policy does not apply to other Web sites that may be linked to the Site or other points of contact with FirstClass Group Tickets clients. It is your responsibility to carefully read this Privacy Policy because it is occasionally updated as required. Whenever you visit the Site or give information, it indicates that you have accepted the terms described herein.

1. Your IP address

To best manage our business, the Site, optimize efficiency and to detect any problems, we use your IP address to identify you and gather general demographic information. Every time you visit the Site, we automatically record your IP address and the address of the last Web page visited.

2. Cookies

“Cookies” are used to make personalized content available while safeguarding your password to protect your personal and financial information. Cookies can be de-activated with the “Help” command. However, you may not always be able to access the de-activation feature in certain parts of the Site.

3. The gathering of personal, financial and demographic information.

To manage the Site and offer you information on the products and services that may be of interest to you, we may ask you for personal information (your complete name, civic address, telephone number, and e-mail address), financial information (passwords, credit and debit card numbers, the numbers of your bank account or other financial institutions) and demographic information (postal code, city, sex, age and previous purchases). Please note that nowhere on the site do we gather information on children under the age of 13 years.

3.1 The use of your information:

FirstClass Group Tickets Newsletter (Lori’s FirstClass VIP Club)

We guarantee that your personal information (including your e-mail address) collected to customize our newsletter “Lori’s FirstClass VIP Club” will remain confidential, that they will not be forwarded or sold to any party and that you can cancel your subscription anytime at no cost.

FirstClass Group Tickets (transactional/purchase)

3.1.1 Personal

Personal information is used to process your transaction effectively, to offer you requested services, to contact you, when necessary, regarding activities or events for which you have purchased tickets directly and/or on the Site, and to transmit information concerning other FirstClass Group Tickets promotional products, such as discounts, event release dates, exclusive offers or special events. Note that you may notify us by e-mail if you do not wish to receive such information. 

3.1.2 Financial

Financial information is ONLY used to determine your ability to pay for the products and services you order and to allow you to participate in discount, savings and other programs that you may wish, as well as to facilitate collecting your ticket on the day of the event.

3.1.3 Demographics

Demographic information is used to customize the Site and business activities in such a way as to reflect the interests of our users. We DO NOT share demographic information, anonymously, or with third parties.

FirstClass Group Tickets has no control over the practices regarding personal information of Event Promoters, Venues and Partners or other third parties. As described above, when purchasing tickets directly and/or at the Site, or when choosing to receive communications or enter contests, draws or other programs associated with third parties or their sponsors; or when filling out entry forms posted on the Site or received directly, or otherwise choosing to allow us to share your personal information with third parties according to the terms of this privacy policy, you authorize FirstClass Group Tickets to share your personal information with Events Promoters, Venues and Partners and other concerned third parties, and release FirstClass Group Ticketsfrom all responsibility concerning their actions or omissions. Events Promoters, Venues and Partners and other third parties may use your personal information in accordance with their contractual agreements with FirstClass Group Tickets and the Events Promoters, Venues and Partners’ individual policies of confidentiality, which do not fall under our authority. You must communicate directly with Events Promoters, Venues and Partners and third parties to advise them of your preference concerning their use of your personal information.

All information may be shared with a third party if FirstClass Group Tickets is the object of a transfer of property or its holdings or becomes bankrupt or receives an order to that effect by judicial authority.

If you have any questions regarding this Privacy Policy or the practices and procedures concerning direct transactions and/or on the Site, you may communicate with us at the following address: